Susu & Daily Savings · Greater Accra markets
Collectors stayed in the market. Cash posted in real time.
Golden Circle digitized cards and payouts without replacing the collector model customers already trusted.
91%
of receipts posted the same hour
Challenge
Paper cards were lost, payout arguments were common, and head office could not see collector float until evening.
Approach
- Deployed offline-capable receipts on officers' phones.
- Capped float and required MoMo payouts for completed cycles.
- Opened the client portal for balance visibility.
Results
- 91% of receipts post within the hour.
- Payout complaints dropped sharply.
- Head office sees collector float continuously.